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How do I schedule, reschedule, or cancel my monthly consultation?

What to know about Inhouse's policy on booking your consultation call with a lawyer, changing the time, and what happens if a consultation is missed.

Your Inhouse Counsel membership includes one consultation per month. Each consultation includes 30 minutes of dedicated attorney preparation and research on your topics, followed by a 30-minute live call. Unused consultations do not roll over to the next month, so be sure to book yours during each billing month.

Scheduling your consultation

To book your consultation, open your booking link and choose any available time within your current billing month.

Rescheduling your consultation

You can reschedule your consultation once per month, as long as you make the change more than 4 hours before your scheduled call. To reschedule, open your booking link and select a new time within the same billing month.

Keep in mind that you get one reschedule per month. If you reschedule and then need to change the new time as well, the consultation will be marked as used for that month.

Canceling your consultation

If you cancel more than 24 hours before your call, you can rebook a new time, as long as you haven't already rescheduled that month. Rebooking counts as your one reschedule.

If you cancel less than 24 hours before your call, it's considered a late cancellation, and the consultation counts as used for that month.

What happens if I miss my call?

If you don't join your call within 10 minutes of the scheduled start time, the consultation is considered missed and counts as used for that month. We're unable to provide email follow-ups, written answers, or alternative formats in place of a missed consultation.

Can I get another consultation this month?

If your consultation was missed or canceled late, you can purchase additional consultations for $149. It includes the same format, 30 minutes of attorney prep and a 30-minute call, and must be scheduled within the same billing month.

What if the issue is on our end?

If your consultation can't proceed because of a technical issue or scheduling error on our side, it won't count against your monthly consultation. We'll rebook you at the next available time within your same billing month.

Still have questions?

If you believe a missed call or late cancellation was recorded in error, or you have questions about this policy, reach out to our team and we'll look into it.