Why can't I access a previous chat?

If you're unable to continue a previous conversation in your account, it's likely because the chat was created before our upgrade to the newest version of Inhouse.

As part of this upgrade, conversations from the previous version of Inhouse became read-only. Your chats have not been deleted, but you can no longer continue them in the new system.

To keep working on the same legal matter, simply open your previous conversation, copy any relevant information, and paste it into a new chat. The new AI will be able to pick up where you left off.

If you're unable to locate a previous conversation or believe something is missing, please contact our support team for assistance.